7211170444 

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Customer Service

Shipping & Delivery
  1. Delivery will be made between 11.30 am to 12.15 am on mentioned/asked delivery date.
  2. We deliver on Sunday.
  3. The above product will be delivered only in the cities mentioned above.
  4. We will attempt delivery of the items ONCE. Incase the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order executed in the below cases :
    • Delivery not done due to wrong address.
    • Recipient not available.
    • Premises locked.
    • Wrong phone or Cell or Extension number/ not working/ no reply or not connecting/ reachable and delivery is not done.
    • Recipient refused the products.
    • Delivered the product at the Gate/ Reception/ Neighbor.
    • Product will be shipped 1 hour before the time of delivery and will be delivered in time asked by the customer( For Fix Time & Midnight Delivery)
Returns & Replacements
  •  If, for any reason, you wish to change or cancel your order you can do so by calling 7211170444or email [email protected]. Please give at least 48 hours notice before the requested delivery date.
  •  Order cannot be cancelled or modified within 24 hours from delivery date.
  •  In rare case of service failure or quality complaint, you can write an email to [email protected] and our team will respond you within 8-12 working hours.
  •  Refund amount will be credited in the same account from which the online transaction has been done,Refund will be done in 6-7 working days
  •  Our team will process a quick investigation on your order and in case of any quality / service failure found, we assure to re-deliver your product with a goodwill gesture within next 24 hrs.
Ordering
  •  Same day delivery orders can be accepted till 8pm IST on the date of delivery.
  •  Products will be delivered only in the pin codes mentioned in the List of Serviceable Pin codes.
  •  We deliver all 365 days of the year (including Sundays and public holidays)
  •  We guarantee on date delivery but do not commit any fix time for delivery. Deliveries will be made between 7 am to 9 pm IST on the given date. However, we do try our best to fulfill your delivery instructions. Midnight Deliveries will be made between 11:00 AM to 12:30 AM on Mentioned / asked date at an additional cost.
  •  We believe in providing our customer the best quality. To maintain the freshness, flowers, cakes and other perishable products are sourced locally at the delivery location and are always hand delivered
  •  Delivery will not be redirected/ redelivered to any other address without extra charges. We will attempt delivery of the items only once. In case the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery may be possible. Orders are considered to be executed in the below cases:
Payment, Pricing & Promotions
cake2homes offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that cake2homes's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase.
cake2homes also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.
Terms & Conditions

cake2homes.com is owned and operated by TRADEMEAN CORPORATION, a company incorporated under the laws of India. Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with TRADEMEAN CORPORATION and these terms and conditions including the policies constitute your binding obligations, with TRADEMEAN CORPORATION. For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems.  cake2homes.com allows the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our" shall mean TRADEMEAN CORPORATION When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.For Any Kind of query Communicate Us on Sf-1,pushpa appt,36,Damubhai colony(Gate3),Opp Punjab National Bank,Anjali cross road, Paldi, Ahmedabad